General Delivery Information
- Delivery costs and times listed apply to website and retail orders only.
- Trade orders will be subject to delivery charges, regardless of value.
- We do not deliver to PO Boxes.
- No deliveries will be made on Sundays or UK Bank Holidays.
International Orders
- Orders delivered outside the UK may be subject to import taxes, duties and handling fees.
- For rug deliveries outside the UK or EU, please contact [email protected].
Additional Delivery Charges
- A £10 surcharge applies to all orders that include Lampshades, Fabric, or Superwide Wallpapers. This fee aligns with our couriers' charges for handling oversized parcels.
- Cushions (with pads) shipped outside of the UK will also incur a £10 surcharge.
- Shopper Bags shipped outside of the UK are subject to a £20 delivery charge and take approximately 7–10 days to arrive.
Estimated Delivery Times
- Delivery lead times vary by product. You can find specific timescales on each product page.
- Delivery times provided are estimates and may be affected by customs delays.
- Orders placed during the festive period may not be dispatched until the new year, which will extend delivery times.
Partial Shipments
- If your order includes both printed-to-order and stock products, these items may be shipped separately.
- Separate shipments will not incur additional delivery charges.
Delivery Charges & Times by Region
UK Mainland
Value | Cost | Approx. Delivery Time (Once Dispatched) |
---|---|---|
Under £200 | 5 | 1-2 working days |
Over £200 | Free | — |
UK Highlands & Islands (excludes Channel Islands)
Value | Cost | Approx Delivery Time (Once Dispatched) |
---|---|---|
Under £200 | £5 | 3-5 working days |
Over £200 | Free | — |
Europe
Value | Cost | Approx Delivery Time (Once Dispatched) |
---|---|---|
Under £350 | £20 | 3-5 working days |
Over £350 | Free | — |
North America
Please note: this information does not apply to rug orders. For more details on rug delivery, contact [email protected]
Value | Cost | Approx Delivery Time (Once Dispatched) |
---|---|---|
Under £500 | £35 | 3-5 working days |
Over £500 | Free | — |
Rest of the World
Please note: this information does not apply to rug orders. For more details on rug delivery, contact [email protected]
Value | Cost | Approx Delivery Time (Once Dispatched) |
---|---|---|
Under £600 | £45 | 3-5 working days |
Over £600 | Free | — |